About Us

A small team helping shop owners solve their problems with useful apps and services.

We like talking to customers, listening and learning. At the same time we’re clear in saying what we think and sharing what we’ve learnt: strong opinions, weakly held.

Meet The Team

Ricardo Hinds

Ricardo Hinds

Product Manager

Ricardo focuses on building the next exciting thing for Plug In Useful. He loves to play basketball and video games.

Libby Yu

Libby Yu

Customer Happiness Specialist

Libby is supporting (and cheerleading for) our customers, solving your tricky issues quickly with an infectious grin on her face. Together with her 11 year old, you can find her camping, swimming and walking on the weekends. She believes there’s a type of tea for every occasion.
Divya Pal

Divya Pal

SEO Project Manager

Divya is responsible for communicating SEO strategy, auditing websites and meeting the deadlines for our SEO clients. She loves boosting client’s SEO performance with right strategies that rock the rankings
Mufid Afif

Mufid Afif

Lead Developer

Mufid optimizes performance, extinguishes bugs, and builds features for Plug In Useful.

Taufiq Muhammadi

Taufiq Muhammadi

Lead Developer

Our Ruby on Rails developer at Plug In Useful is Taufiq. If you love our tool, chances are that Taufiq made it happen.

Phillippa Greaves

Phillippa Greaves

Customer Happiness Specialist

Philly is usually one of the first persons you speak with at Plug In Useful. She will assist you with anything you need to get your SEO up and running!

Janice Dixon

Janice Dixon

SEO Specialist

Janice is an SEO specialist and content marketer who loves using the power of words to make eCommerce sites stand out from the crowd. She’s also not afraid to write a few lines of code if she has to. You can usually find her exploring the mountains of Alberta with her two kids or watching Marvel movies.

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